Murfreesboro City Schools
JOB DESCRIPTION
SYSTEM-WIDE COMPUTER TECHNICIAN
DIVISION OF TECHNOLOGY AND SPECIAL PROJECTS
Effective 7-96. Revised 3-97. Revised 10-97, 9-99, 9-00, 1-03
CREDENTIALS: High School Diploma or GED. Familiarity with IBM computers may also be preferred but not required as Macintosh computers are the computers used for instructional purposes in this school system. IBM computers are used only in some of the business offices.
OTHER QUALIFICATIONS: The person in this position must be able to effectively and safely use the tools and equipment of the job; read, listen, understand and follow oral an written instructions including but not limited to technical manuals, charts and terms related to computers; be able to work well with adults and children; be able to appropriately and efficiently respond to requests for help and be able to assist learning for adults using terms and techniques which are easily understandable; be courteous and demonstrate a happy, helpful attitude; dress appropriately; and use only language and behaviors which are appropriate in a school setting. This person must be honest, trustworthy and motivated to do timely and good quality work without close supervision; must be willing and able to learn new skills; be punctual and consistent in work habits and attendance. Must have technical writing experience and be a self starter, not afraid of challenges. Must be willing to work flexible hours enabling the provision of some occasional evening and weekend services. Must provide own transportation during the performance of duty.
PHYSICAL DEMANDS: The person in this position must have and maintain the intellectual, sensory, emotional and physical abilities necessary for the effective and safe performance of duty; must be active and interactive throughout the day; be able to occasionally lift and carry objects which exceed fifty (50) pounds and frequently lift and carry objects weighing up to twenty-five (50) pounds. This person must be able to push, pull, stoop, kneel, reach, grasp, talk, articulate clearly, hear, climb and crawl; work in extreme temperatures; tolerate dust, chemicals and other substances and environmental conditions associated with the job; be emotionally mature, able to work cooperatively, cope with stress appropriately and be able to abruptly change planned tasks in a composed manner.
PRIMARY DUTIES: This is primarily an instructional support position. The System-Wide Computer Technician installs, repairs, updates, networks and teaches teachers the use of hardware and related software for efficient utilization of technology in the classroom.
ESSENTIAL JOB FUNCTIONS:
- Observe all safety rules.
- Install computers.
- Analyze and troubleshoot work flow routines and assist manager in adjusting programs and processes within the department.
- Project integration experience relative to inventory and reporting procedures.
- Be familiar with database formatted information and be able to manipulate raw data.
- Repair computers.
- Develop training materials.
- Conduct individual and small group teacher training workshops on the use of hardware and software as required.
- Learn and teach new hardware and software as needed.
- Upgrade computers as directed.
- Assist with identifying, ordering, and maintaining inventory on needed parts and programs.
- Submit timely and accurate reports as required.
In addition to essential job functions listed above, perform other duties assigned.
STAFF RELATIONSHIP:
Reports directly to the Network and Computer Systems Manager.
TERMS OF EMPLOYMENT:
Twelve (12) month position, annual contract, salary and benefits set annually by the Board of Education. Non-exempt.